Data You Give Us Directly
Names, phone numbers and addresses entered in a search form are sent to the third-party provider that supplies results. Salem Residents Directory does not retain a copy of those searches on its own servers. If you contact us, we receive the contents of your message and use them to respond.
Data We Gather Automatically
Hosting systems create routine logs such as IP address, browser type, pages viewed and timestamps. We review this information in aggregate to maintain the service and understand general readership. Cookies and similar tools may support basic analytics and, when applicable, advertising measurement.
How We Use Information
Information is used to operate the reference, address technical problems, measure general traffic and improve pages. We do not sell visitor lists or build profiles of individual users.
Links to Other Websites
Links may lead to Salem offices, Virginia portals, library collections, archives and third-party search tools. The policy of the destination, rather than this policy, governs information you submit there. That includes sponsored search results supplied by a third party.
Who May Receive Information
Hosting and support providers process the server logs described above. Analytics and advertising partners may receive automatic data. Information is disclosed only when valid legal process requires disclosure.
How Information Is Protected
The reference uses an encrypted connection, and logs are retained only for as long as the purposes above require. There are no user accounts, passwords or on-site visitor profiles to expose.
Visitors Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If a minor has sent information to us, contact us so it can be deleted.
Your Data Rights
Depending on where you live, you may have rights to access, correct or delete data a website holds. The Virginia Consumer Data Protection Act, Va. Code ยง 59.1-575 et seq., describes Virginia consumer rights including access, correction, deletion, portability and certain opt-out rights. Because this reference keeps very little, a request normally involves the contact mailbox and server logs. Use the Contact page. Public records held by Salem, Virginia or other government custodians are outside our control; request changes from the responsible custodian.
Updates to This Policy
Changes to this policy will appear here. Continued use after a posted revision means acceptance of the revised policy.